Céad Míle Fáilte!

“A Hundred Thousand Welcomes” to Ravenport Resort. We are delighted to have you as our guest, and you can be guaranteed a memorable stay enriched with the best of Irish hospitality. The Ravenport Resort was built in 2022 and opened its doors in March 2023. Situated in beautiful Curracloe, the resort embodies the pinnacle of luxury and serenity.

This Guest Directory is designed to give you all the information you need at your fingertips. Dialling ‘0’ provides you with a one stop call to Guest Relations, in room dining, restaurant bookings and any internal information you may require.

 On behalf of the Neville Family and the Management and Staff of Ravenport Resort, we welcome you and hope that you enjoy your stay with us. We look forward to welcoming you back to our hotel again soon.

 Please let us know if we can be of any assistance to you at any time during your stay with us.

Kind regards,

Therese Kelly

Company Director

GUEST DIRECTORY

Ravenport Resort is owned by The Neville Hotel Group, an Irish independent family-owned hotel company.

ROYAL MARINE HOTEL, DUBLIN

Marine Road, Dun Laoghaire, Dublin A96 K063

T: +351 1 230 0030   www.royalmarine.ie

 The historic and iconic four-star hotel located in the coastal town of Dun Laoghaire overlooking Dublin Bay and only 20 minutes from Dublin City Centre and 5 minutes’ walk from the train station. Offering 228 guest rooms, complimentary car park, 15 meeting rooms hosting up to 750 delegates, Dún Restaurant and Hardy’s Bar & Bistro, Sansana SPA and Pier Health Club.

DRUIDS GLEN HOTEL & RESORT, WICKLOW

Newtownmountkennedy, Co. Wicklow, A63 DW08

 T: +353 1 287 0880    www.druidsglenresort.com

 The five-star Druids Glen Hotel & Golf Resort is nestled in 360 acres of countryside between the Wicklow Mountains and the Irish Sea, yet only thirty minutes from  Dublin. Offering 145 guest rooms, eight conference and event spaces, dining options to include Hugo’s Restaurant, which holds 2 AA rosettes, the Garden Room and Bar, with 1 AA rosette, the Sycamore Lounge along with a Spa, Health Club and two championship golf courses, Druids Glen and Druids Heath.

 KILKENNY RIVER COURT HOTEL, KILKENNY

The Bridge, John Street Upper, Gardens, Kilkenny, R95 Y104

T: +353 56 772 3388    www.rivercourthotel.com

 Located on the banks of the River Nore in the heart of the medieval city of Kilkenny and only 5 minutes’ walk from the train station. Offering 102 guest rooms, complimentary car parking, 5 conference and event spaces with a maximum capacity of 260 guests, the Riverside Restaurant and Riverview Bar and a beautiful terrace with picture perfect views.

TOWER HOTEL & LEISURE CENTRE, WATERFORD

The Mall, Waterford, X91 VXE0

 T: +353 51 862 300     www.towerhotelwaterford.com

 Located in the heart of Waterford city, overlooking the marina and offers the city’s most central location. A newly refurbished hotel with 132 guest rooms, complimentary and car parking. Hobson’s Quayside Restaurant and Pier 37 Bar & Grill, leisure centre with 18-metre pool, jacuzzi and sauna and a conference and event space with a maximum capacity of 450 guests.

 HOTEL FACILITIES

DINING

At the Ravenport Resort, Curracloe, we endeavour to offer only the finest in Irish hospitality and service in our unique range of food and beverage outlets.

SAMPHIRE RESTAURANT

For that more formal or intimate dinner, then Samphire Restaurant, with its exquisite décor, combining modern elegance with coastal charm, is the place to be. The menu showcases locally sourced seafood and seasonal ingredients, creating dishes that are both visually stunning and bursting with flavour. The warm, inviting atmosphere complements the picturesque setting, making it a perfect dining destination.

SAMPHIRE RESTAURANT OPENING HOURS

Breakfast         7 a.m. – 10.30a.m. 

Dinner             5.30 p.m. – 9 p.m (Residents Only)

WILLOW BAR

For great food in a perfect setting, Willow Bar will meet your needs exactly! With a relaxed atmosphere, it’s great spot to meet friends or family. The Willow Bar has an all day menu with so many delicious choices to suit all guests!

BAR OPENING TIMES

Monday – Thursday    10am.- 11.30 p.m.

Friday/Saturday          10am. – 12.30 a.m.

Sunday                        10am. – 11.00 p.m.

Bank Holiday opening and closing times may change slightly.

AFTERNOON TEA

Indulge in the finest afternoon tea experience, at Ravenport Resort. Our carefully selected ingredients, including premium teas & coffees, exquisite sandwiches and delectable pastries, guarantee a taste of elegance. Our attentive staff ensures exceptional service and our beautiful surroundings, nestled in stunning Curracloe, sets the stage for a memorable teatime! Afternoon Tea is served daily from 12pm until 5pm Monday to Friday and 24 hours notice is essential, please dial ‘0’.

RAVENPORT HEALTH CLUB

Find true bliss in our 15m Swimming Pool, with its calm, relaxed atmosphere, it is the perfect place to enjoy a leisurely swim or recharge with a workout in our state-of-the-art gym. Hotel guests can enjoy complimentary use of the health club facilities throughout their stay. Our health club boasts great leisure facilities including:

• 15m Swimming Pool
• Jacuzzi
• Sauna
• Steam Room
• Gym

 Opening Hours

9:00am until 6:00pm every day.

GUEST SERVICES

ENVIRONMENT, PERSONAL SAFETY & FLOOR PLANS

THE ENVIRONMENT

We here at the Ravenport Resort have become very aware of the impact the Hotel Industry can have on our environment.

So, what can you do to help us?

Ø      Switch off the lights when you leave the room.

Ø      Segregate your waste by using the desk bin in your bedroom for recyclables (papers, cans, wrappings), and the bin in your bathroom for contaminated waste (wet waste, bath products).

Ø      Turn off your TV when you are leaving the room.

All these may seem like small steps, however collectively, they will amount to significantly reduce our carbon emissions.

THE EMERGENCY PLAN

The Ravenport Resort is equipped with a modern, efficient fire emergency and suppression system, which includes sprinklers, smoke detectors in every room and in all the hallways. Please familiarise yourself with the exits on your floor; there are several located on each floor. In the event of an emergency, please break the glass alarm nearest you and leave the area. If there is an evacuation of the hotel, please make your way to the designated Fire Assembly Point at the front of the hotel.

FIRE RULES

IF YOU DSCOVER A FIRE

If you discover a fire, raise the alarm by breaking the break glass unit. There are numerous break glass points on each floor. Proceed to the designated assembly area at the front of the hotel where management will conduct a guest and team head count. 

IF YOU HEAR THE FIRE ALARM

• Proceed to the nearest emergency exit or stairs.   
• Close all the doors behind you.   
• Do not stop to collect any belongings.   
• Do not use or wait for any hotel lift, as they will be automatically called to the ground floor level and will be immobilised.   
• Do not fight any fires.   
• Evacuate the area via the indicated fire escape.   
• Proceed to the designated assembly area at the front of the hotel where management will conduct a guest and team head count.   
• Do not re-enter the building until instructed by a Fire Officer.   

FLOOR PLANS

Floor Plans are located on the rear of your guest room door. Please take a moment to familiarise yourself with the location of the nearest exit in relation to your room so that you know what to do in the event of an emergency.

SMOKE-FREE WORKPLACE POLICY PUBLIC HEALTH (TOBACCO) ACTS 2002 & 2004

Exposure to second-hand smoke/Environmental Tobacco Smoke (ETS), also known as passive smoking is a cause of disease, including lung cancer and heart disease, in third parties. Neither the simple separation of smokers and non-smokers within the same airspace nor the provision of ventilation can eliminate exposure to ETS and the consequent health effects of such exposure.

This policy has been developed to protect all employees, service users, guests, and visitors from exposure to ETS, to ensure compliance with legal obligations and to ensure a safe working environment. It is the policy of the Ravenport Resort that all its workplaces are smoke-free and that all associates have the right to work in a smoke-free environment.

Smoking is prohibited throughout the entire workplace with no exceptions. This policy applies to all associates, consultants, contractors, guests, and visitors. 

LOCAL ATTRACTIONS & ADVENTURES IN CURRACLOE AND IN COUNTY WEXFORD

Johnstown Castle Estate, Museum and Gardens

This restored 19th-century Castle with its unique servants’ tunnel – the longest domestic servants’ tunnel in Ireland, you can take a guided tour of the castle or simply take a walk through the 4kms of gardens with its picturesque lake.  There is the Irish Agricultural Museum which displays one of the most comprehensive exhibits of farming and rural life in Ireland as well as a café and retail area in the visitor centre.

Distance from Ravenport Resort | 16.1 km

Website | www.johnstowncastle.ie

Curracloe Beach and Raven Wood

A beautiful stretch of sand along the coastline extending from the Special Area of Conservation at the Raven Point to Ballyconniger Head, which is approximately 10 miles long making it the perfect destination for a bracing stroll.

Overlooking Wexford Bay and the Irish Sea, it is bordered on the west by sand dunes. Curracloe beach was famously used in the filming of the D-Day landings scenes of the 1997 film, Saving Private Ryan as well as 2015 romance drama film, Brooklyn with Saoirse Ronan. 

Distance from Ravenport Resort | 2.1 km

Irish National Heritage Park 

The Irish National Heritage Park takes visitors through 9,000 years of history. Learn about different historical periods on the heritage trails, depicting the first settlements in Ireland up to the arrival of the Normans in the 12th century. Choose from Pre-Historic Ireland, Early Christian Ireland or the Age of Invasion, and view replicas of prehistoric campsites, ringforts, crannogs, and Viking houses.

Distance from Ravenport Resort | 13.8 km

Website | www.irishheritage.ie

Shopping

From boutiques to shops on the high street, local producers and craft studios, Wexford town has it all when it comes to picking up beautiful gifts and crafts.

For more information on what to do in Wexford, please log on to www.visitwexford.ie Visit Wexford is a one stop shop for all that is happening in Wexford. It includes all festivals and events, family attractions as well as cultural and historical attractions. 

ACCOUNTS AND BILLING

All guests accounts are payable before you arrive at the hotel unless previous billing arrangements have been made. Accounts may be settled by cash (Euro only) and we accept all major credit cards. Company cheques may only be accepted with prior approval.

ADAPTERS

Should you require an adapter for an electrical appliance from another country, please dial ‘0’.

AIRPORT TRANSPORTATION

Please refer to the Car Rental or Taxi Service in this section of the directory.

BABYSITTING

For babysitting services, please dial ‘0’. 24-hour notice is required and is subject to the availability of our recommended babysitter.

BAGGAGE HANDLING

Please dial ‘0’ and one of our Front Desk Team will be happy to arrange collection or storage of your luggage.

BANQUETS, MEETINGS, PARTIES

Please dial ‘0’ for more information.

BATHROBES

Bathrobes are available on request. If you would like to purchase a bathrobe, they are priced at €55.00 each. Please dial ‘0’ for more information.

BUSINESS SERVICES

Our Front Desk Team will be happy to offer copying, scanning and other business services. Charges may apply. Internet access is complimentary to all residents, no password required.

BEDROOM AMENITIES

Should you require an additional blanket or duvet, please dial ‘0’ and we can assist with your requirements.

CAR RENTAL/CHAUFFEUR

Please dial ‘0’ for more information.

CHECK OUT TIME

Check out time is 12 noon, however if you would like to request a late check out, please dial ‘0’ and the Front Desk Team will be happy to check availability. There may be a charge for a late departure.

CHURCH SERVICES

Please dial ‘0’ for information, directions, and times of services in the local and nearby areas.

CURRENCY EXCHANGE

Front Desk can assist you with this and is available in many bank branches located in Wexford town.

EMERGENCIES

Please dial ‘0’ in the event of an emergency. We have a First Aid Responder and a Defibrillator on site.

FLOWERS OR GIFTS

Please dial ‘0’, our Front Desk Team will be delighted to arrange flowers for that special occasion; it would also be our pleasure to arrange to deliver a bottle of wine to your room. Charges will apply.

HAIRDRESSER

For details of local salons, please dial ‘0’ for more information.

 HOUSEKEEPING

Guestrooms are serviced between 9 a.m. and 5 p.m. each day. If you would like your room serviced at a specific time, please let us know. Our Housekeeping Team can supply you with extra soap, towels, pillows and any other room amenities that you may need to make your stay with us more comfortable. Turndown is available on request, please dial ‘0’.

HOSPITAL / DOCTORS / CHEMIST

The nearest hospital is Wexford General Hospital (053 915 3000). The nearest pharmacy is Castlebridge Pharmacy, located 5.4 km from Ravenport Resort. Should you require the assistance of a doctor, please contact the Front Desk Team by dialling ‘0’.

ICE

If you would like ice, please dial ‘0’, we will be happy to arrange delivery to your room.

LOST AND FOUND

Please report any items that you may have forgotten or misplaced during your stay. Our Front Desk Team will be happy to assist you in any way possible.

MANAGER ON DUTY

For assistance with any guest queries, advice or information, please dial ‘0’ and the Front Desk Team will put you in touch with the Manager On Duty.

PARKING

Parking is available for all hotel residents free of charge and spaces are locate to the front of the hotel. The hotel will not accept responsibility for any vehicle, or its contents parked on the premises.

PETS

Pets are not permitted in the hotel, with the exception of Guide and Service Dogs.

POSTAGE/COURIER SERVICES

All incoming mail will be delivered to your room daily, you may leave outgoing mail with the Front Desk Team by 2pm daily (except Saturdays, Sundays, or public holidays). Charges may apply.

RADIO

Radio channels are available on your television set. Please see details under the Television section.

RESTAURANTS

At the Ravenport, we endeavour to offer only the finest in Irish hospitality and service with our unique range of food and beverage outlets – Samphire Restaurant and Willow Bar.

SAFETY DEPOSIT BOXES

A safe is available in Reception for your valuable items.

SECURITY

The hotel staff are available to assist you 24 hours a day. There are certified First Aid Responders on our Security and Loss Prevention teams. For your own protection, we recommend that you lock your door. 

USEFUL TELEPHONE NUMBERS

 TAXIS

Taxis can be arranged by dialling ‘0’. We provide a free phone taxi at Reception.

Airport Contact

Dublin                0818 365 022                      Heathrow        0044 0870 0000 123

Gatwick               0044 0870 0000 2468        Stansted          0044 0870 0000 303

Airline Services

Aer Lingus                  0818 365 000             Ryanair                        0812 1327

British Airways            1890 626 747             British Midlands         01 283 0700

American Airlines       01 602 0550               Continental Airlines   01 672 7070

Delta Airlines              01 602 0550               Lufthansa                    0044 870 000 2468

UMBRELLA

We have umbrellas available on request. Please dial ‘0’ and we can arrange one for you.

WALKING TRAIL

Please contact the Front Desk Team who can provide you with a map of the walking trails in Wexford.

WAKE UP CALLS

Please dial ‘0’ and our Front Desk Team will arrange a personal wake up call for you.